AI & Technology: Google Duplex

Today Google has announced their new AI software Google Duplex.

Google Duplex, is a new technology for conducting natural conversations. In this video, you can see it can carry out “real world” tasks over the phone.

The technology is directed at completing specific tasks, such as scheduling appointments. The system can make a conversational experience so natural, allowing people to speak normally like they would to another person. All of this without having to adapt to a machine.

For more information, you can go to Google AI Blog

There are concerns this sort of AI should be raising a red flag for the Turing Test when a human can no longer determine the voice on the other end of the phone is, in fact, a machine. What sort of ethical responsibilities must the tech companies have?

Perhaps the AI should announce before the call that they are not human but an AI booking assistant.

Others are concerned about the level of security that could be violated when Google will be booking everything for everyone, have access to appointments, diaries, credit cards, etc all in the name of convenience.

Currently, the idea with ethics in AI and Robotics is for European Civil Law

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You can access the full pdf on this report here